September 21 2017 - 7:43 am

CASE STUDIES

Business Transformation: Business Services Sector - Manned Guarding
Margins had remained static and there was a need to improve financial performance. Following a review of existing supervisory management practices and the application of Key Ratios it was identified that workloads were imbalanced, commercial territories overlapped creating inefficiency, and supervisors were spending too much time on basic admin in the area offices rather than in the field supervising direct employees.

A new model was developed where supervisors now worked remotely in the field by deploying wireless lap-tops , vehicle-tracking devices and a centralised rostering package, coupled to a balancing of portfolios using a package that plotted all site locations. This was rolled out in a six month period on a national basis allowing a 15% reduction in supervisory headcount, and both service delivery and direct employee retention improved as the supervisors became focused on managing their direct reports and increasing time spent on site visits. ( up 38%). A 2% improvement in margin was achieved.
RELATED LINKS
  • BUSINESS TRANSFORMATION
    Transform Logistics specialise in providing support and guidance to organisations that have identified an immediate need to implement change and can provide independent evaluation and assessment of issues affecting underperforming businesses, or act as a "Sounding board".

  • INTERIM MANAGEMENT
    Transform Logistics provides Interim Management who are highly skilled, immediately impactive and able to deliver results with pace and momentum.

  • SUPPORT SERVICES
    Transform Logistics are able to offer a full range of Support services including Tender Design and Evaluation , RTT document preparation , Supply chain and procurement reviews, and due diligence support.

  • CASE STUDIES
    The full range of our expertise can be appreciated by browsing the case studies of successfully completed assignments across a range of sectors including Logistics, Business Services, Automotive and Manufacturing and Supply chain.

  • TESTIMONIALS
    Transform Logistics actively encourage you look at the testimonials that we have received from our satisfied clients , who have entrusted us with their business.

  • CONTACT US